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Part time consultants

Updated: Apr 24

4 days per week ,  Better World Fragrance House in  Harrods


Performance Criteria

  • Be a confident salesperson.

  • Achieve and exceed sales targets

  • Achieve and exceed counter sales targets

  • Achieve AUS/ATV targets

  • Effectively link-sell across all products

  • Effectively traffic stop to gain incremental sales

 

Training, product knowledge and selling skills

  • Maintain up-to-date product knowledge and exceptional selling skills

  • Attend required training sessions and exercises

  • Read and assimilate all training material

  • Discuss any additional personal or team training needs with line manager

  • Ensure team attendance of all training sessions

 

Effective planning and organisation of monthly rotas

  • Effectively plan monthly rotas in conjunction with line manager and team members as appropriate to give high service level to store and to accommodate all business requirements.

  • Agree and update any changes with line manager and store management.

  • Ensure a well trained, informed and motivated team as appropriate - lead by example.

  • Set clear, measurable objectives.

  • Monitor and recognise achievements

  • Offer training/sales assistance to store generic staff/agency/ freelance staff to aid sales

  • Mentor the team, offering constructive criticism where necessary

  • Timely completion of daily, weekly and monthly reports and sales information and forwarded to end user(s)

 

Market awareness

  • Maintain market awareness regarding information on developments in region, opportunities for distribution and expansion, competitive information and recruitment potential. Awareness of opportunities for publicity, promotions, demonstrations

· Activity evidenced by a full and rich programme of in-store and external activity (to be agreed with marketing and in line with Company strategy)

 Ensure all merchandising guidelines are followed

 Provide supreme customer care

 Provide excellent customer service

• Positive communication skills with good diction

• Confident, flexible and motivated approach

• Friendly and outgoing

• Keep in touch with customers, ensuring they are informed of launches, promotions and special events

 Reflect Company standards and image at all times

 Adherence to Company grooming guidelines

• Always wear uniform/agreed promotional clothing

• Maintain clothes, shoes, hosiery, etc in good condition

• Make-up and manicure appropriate to Company image

• Hair clean and well groomed

 Positive, flexible and motivated approach

• Positive attitude to customers and colleagues

• Ensure others within team adhere to Company standards at all times


Please email All CV's and cover letters to hr@phoenixbeauty.co.uk


You will only hear from us if you are successful in your application

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